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Salesforce, built for freight

Salesforce for logistics companies

Ihya implements and customises Salesforce for logistics and freight companies. Lead scoring, quote and enquiry pipelines, CargoWise and TMS linkage, WhatsApp and email automation, and dashboards your managers actually read. Implementation plus a team that runs it, from $2,500 per month.
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Already trusted by SFL Tech and Tech Cargo Hub

Why logistics CRMs die in spreadsheets

The tool is rarely the problem. The setup is.

01

Built for generic sales

Out of the box Salesforce knows nothing about lanes, quotes, bookings or ops handover. So your team works around it.

02

Disconnected from operations

Sales lives in the CRM, operations lives in CargoWise, and nobody sees one customer picture.

03

Nobody actually uses it

If updating the CRM is extra work, it will not happen. Adoption dies and reporting becomes fiction.

What we set up and run

A CRM shaped around freight, connected to your real systems.

Implementation done right

Salesforce shaped around how freight sells.

  • Pipelines for enquiries, quotes and bookings
  • Lead scoring that flags real buyers
  • Clean migration from spreadsheets and inboxes
  • Sensible permissions and clean data rules

Connected to operations

One customer picture across sales and ops.

  • CargoWise and TMS linkage
  • Website and campaign enquiries flow in automatically
  • WhatsApp and email conversations captured
  • Quotes and outcomes tracked end to end

Automation that saves hours

The CRM works for your team, not the reverse.

  • Automated follow up and task creation
  • AI agents qualifying and chasing leads
  • Alerts when hot leads go quiet
  • Renewal and repeat business triggers

Dashboards and adoption

Numbers managers trust, habits that stick.

  • Live dashboards of pipeline and marketing activity
  • Weekly numbers that match reality
  • Training your team actually keeps using
  • Ongoing tuning as the business changes

How it works

From first call to live work in about two weeks, not months.

1

Quick call

Fifteen minutes on your sales process, your systems and what reporting you wish you had.

2

The plan

Scope on one page: objects, pipelines, integrations and timeline. No surprise invoices.

3

We get to work

Core setup live within weeks, then automation and dashboards layered in with your team.

One team. A price that makes sense.

Simple monthly plans. Zero overhead. Every plan starts with a call.

Launch

$2,500/mo
Monthly billing, cancel with notice

For teams testing one channel. One focus: marketing, development or AI, with a dedicated point of contact and monthly reporting.

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Growth

Most picked
$4,000/mo
Monthly billing, cancel with notice

The full engine for serious teams. Marketing and development together, a dedicated team, one AI agent set up and live, reviews every two weeks.

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Scale

Custom
Full capacity, every channel

Marketing, development and AI agents with priority delivery, quarterly strategy sessions and multiple active projects.

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Real work, in your world

We have already built and grown for freight tech and logistics.

What we did: lead generation for their warehousing services, with every enquiry linked straight into their CRM.

We needed more enquiries for our warehousing services. Ihya set up the lead generation and connected it to our CRM, so every lead is captured and followed up. For the first time we can actually see our pipeline.
FJ
Fawaaz Jishty
General Manager, Tech Cargo Hub

What we did: built their website, customer portals and the systems behind them, and run the creatives that bring in leads.

Ihya built our website, our portals and the systems behind them, and they run the creatives that bring our leads in. It feels like having our own marketing and tech team, one that already understands freight.
IK
Imran Kabeer
Head of Marketing, SFL Tech

Straight answers

The questions we hear most from teams like yours.

Sales Cloud for pipeline and lead ops, and Marketing Cloud for campaign automation. If you are not sure what you need, the first call sorts that out before you spend anything.
Yes. Linking customer, quote and shipment context between Salesforce and CargoWise is one of the most valuable things a forwarder can set up, and it is work we have done in the ecosystem.
No, it is the most common starting point. We migrate your data, keep the structure your team already understands and add the tracking you were missing.
A focused Sales Cloud setup for a logistics team is typically live within four to six weeks. Integrations and automation layer in after that, so your team starts using it early.
Your call. Some clients take handover with documentation and training. Most keep us on a retainer to run automation, dashboards and improvements alongside their marketing.

Read before you call

Free guides from the same team, no email gate.

Sales systems

CRM for freight forwarders: what to track and which to choose

A practical guide to CRM for freight forwarders: what to track from enquiry to booking, how CargoWise fits, and when HubSpot, Salesforce or your TMS's own CRM features make sense.

Read the guide →Lead generation

How freight forwarders actually get leads

The lead channels that actually work for freight forwarders, ranked by speed to results: referral activation, outbound, paid search, SEO and partnerships, plus the follow up discipline that decides who wins the booking.

Read the guide →AI and automation

AI in freight forwarding: what actually works in 2026

A practical guide to AI in freight forwarding: the use cases with real payback in 2026, quote handling, WhatsApp updates, lead follow up and document extraction, what to avoid, and how to start without a big budget.

Read the guide →

A CRM your team actually uses. Imagine that.

Book a fifteen minute call. We will tell you straight if we can help, and how fast.

Book a 15 minute call